Netflix was down…
by liquidpooled on Mar.26, 2008, under Netflix, News
In case you didn’t notice, Netflix was down for 11 hours on Monday. While most people probably did not even notice, this did manage to affect shipping of movies. Any movie that was scheduled to go out on Monday was delayed until Tuesday. While Netflix has not disclosed what caused the outage of their site (which apparently effects other facets of their business, including the shipping centers), they have made a conciliatory offer.
This morning, the following email from Netflix was sitting in my inbox:
The great thing about this is that Netflix offered a 5% discount to all of their customers, not just those that noticed the site was down. A company that recognizes when it has done something wrong is a rare thing these days. Now, wouldn’t it be nice if every company paid a late fee when they were in the wrong?